To those who aren’t aware, Salesforce is world’s one of the most popular CRM software, provided as cloud service. CRM stands for “Customer Relationship Manager”. Software as such helps to collect information, automate process, communicate and address the need or grievances of current or future customers. It helps to maintain the relationship between the organization and customers while increasing the leads and sales.
Before we discuss Salesforce data center locations, let us list out some major scope of its 360 CRM software program which includes:
- Sales
- Service
- Marketing
- Commerce
- Apps
- Analytics
- Integration
Salesforce, through its global cloud infrastructure, provides CRM software which can handle your needs with ability to scale, be it small or large size business. Through its data center and server infrastructure located across world, it can quickly serve you data without latency for prompt decision. The industry that it can serve includes, but not limited to:
- Banking
- Communications
- Consumer goods
- Government
- Healthcare
- Insurance
- Life sciences
- Manufacturing
- Media
- Non-profit
- Retail
- Travel & hospitality
- Wealth management
Salesforce data center locations
To serve massive traffic demand, Salesforce has placed its data centers in multiple cities in 5 different countries including USA, Germany, Japan, UK and France covering North America, Europe and Asia. Cities where Salesforce data centers are located includes Chicago, Dallas, Frankfurt, Kobe, London, Paris, Phoenix, Tokyo, Sydney and Washington DC. In Salesforce, people can create instance to place their organization CRM. Instance identifies the servers where your organization is hosted.
For example: NA22 identifies 22nd server in North America data centers. Whereas, AP3 idenfifies 3rd server in Asia Pacific region. If you are accessing from Asia, its better to use AP instances for lesser network delays.
In Salesforce, each instance uses two set of servers in different locations within same region (Asia-Pacific, Europe & Middle East or North America) to assure business continuity at times of failures. The nomenclature of instances includes:
- Asia Pacific instances: AP
- Europe instances: EU
- North America instances: NA
- UK Metropolitan instances: UM
- Sandbox instances: CS
The data center locations of Salesforce in these regions includes:
Asia Pacific
- Kobe, Japan
- Tokyo, Japan
Europe
- Frankfurt, Germany
- Paris, France
- London, United Kingdom (UK Metropolitan)
- London North
- London West
North America
- Chicago, Illinois, United States (USA)
- Dallas, Texas, United States (USA)
- Phoenix, Arizona, United States (USA)
- Washington DC, United States (USA)
- Washington DC North
- Washington DC South
Others: AWS
Apart from its own data centers, Salesforce also use Amazon Web Services (AWS) locations in Australia, Canada and USA to place its instances including “government regions”. These instances are located in two availability zones within same country. The AWS regions that Salesforce uses includes:
- AWS Asia Pacific Sydney
- AWS Canada Central
- AWS GovCloud USA
List of Salesforce data center locations for Instances
Below we have created a table listing current instances of Salesforce along with their data center location.
| Salesforce Instances | Data Center Locations |
|---|---|
| AP0, AP3, AP4, AP5, AP6, AP7, AP8 | Kobe and Tokyo (Japan) |
| AP9 | AWS Asia Pacific Sydney |
| AP10, AP11, AP12, AP13 | Kobe and Tokyo (Japan) |
| AP14 | AWS Asia Pacific Sydney |
| AP15, AP16, AP17, AP18, AP19 | Kobe and Tokyo (Japan) |
| AP20, AP21, AP22, AP28 | AWS Asia Pacific Sydney |
| EU7, EU8, EU10, EU12, EU13, EU14, EU15, EU16, EU17, EU18, EU19, EU25, EU26, EU27, EU28, EU29, EU30, EU31, EU32 | Frankfurt (Germany) and Paris (France) |
| UM1, UM2, UM3, UM4, UM5, UM6, UM7 | London North and London West (UK) |
| NA21 | Chicago and Washington DC (USA) |
| NA32, NA37, NA39, NA44, NA45 | Dallas and Phoenix (USA) |
| NA46 | Chicago and Washington DC (USA) |
| NA47 | Dallas and Phoenix (USA) |
| NA49 | Chicago and Washington DC (USA) |
| NA52, N53, NA54 | Dallas and Phoenix (USA) |
| NA57, NA58 | Chicago and Washington DC (USA) |
| NA59, NA60, NA61, NA62, NA64 | Dallas and Phoenix (USA) |
| NA65, NA66 | Chicago and Washington DC (USA) |
| NA67, NA68 | Dallas and Phoenix (USA) |
| NA69 | Chicago and Washington DC (USA) |
| NA70, NA71 | Phoenix and Washington DC (USA) |
| NA72, NA73, NA74 | Chicago and Washington DC (USA) |
| NA75 | Phoenix and Washington DC (USA) |
| NA76, NA77 | Chicago and Washington DC (USA) |
| NA79 | Dallas and Phoenix (USA) |
| NA80, NA81, NA82, NA83, NA84, NA85 | Phoenix and Washington DC (USA) |
| NA86, NA87, NA88 | Chicago and Washington DC (USA) |
| NA89, NA90, NA91 | Phoenix and Washington DC (USA) |
| NA92 | AWS Canada Central |
| NA93, NA94, NA95, NA96, NA97, NA98 | Phoenix and Washington DC (USA) |
| NA99 | AWS Canada Central |
| NA100, NA101, NA102, NA103, NA104, NA105 | Phoenix and Washington DC (USA) |
| NA107 | AWS GovCloud (USA) |
| NA109, NA110, NA111, NA112, NA113, NA114, NA115, NA116, NA117 | Phoenix and Washington DC (USA) |
| NA118 | Washington DC North and Washington DC South (USA) |
| NA119 | Phoenix and Washington DC (USA) |
| NA120, NA121 | Washington DC North and Washington DC South (USA) |
| NA122, NA123, NA124 | Phoenix and Washington DC (USA) |
| NA125, NA126, NA127 | Washington DC North and Washington DC South (USA) |
| NA129, NA130, NA131, NA132 | Phoenix and Washington DC (USA) |
| NA134 | Washington DC North and Washington DC South (USA) |
| NA135, NA136, NA141, NA142 | Phoenix and Washington DC (USA) |
| NA146, NA154, NA155 | AWS Canada Central |
| NA171, NA172, NA173, NA174 | Washington DC North and Washington DC South (USA) |
| NA196 | AWS Canada Central |
| CS1, CS2 | Phoenix and Washington DC (USA) |
| CS3 | Dallas and Phoenix (USA) |
| CS4 | Phoenix and Washington DC (USA) |
| CS5, CS6 | Kobe and Tokyo (Japan) |
| CS7 | Dallas and Phoenix (USA) |
| CS8 | Chicago and Washington DC (USA) |
| CS9, CS10, CS11, CS12, CS13 | Dallas and Phoenix (USA) |
| CS14, CS15, CS16, CS17, CS18 | Chicago and Washington DC (USA) |
| CS19, CS20, CS21 | Dallas and Phoenix (USA) |
| CS22 | Phoenix and Washington DC (USA) |
| CS23 | Dallas and Phoenix (USA) |
| CS24 | Phoenix and Washington DC (USA) |
| CS25, CS26 | Dallas and Phoenix (USA) |
| CS27, CS28, SC29 | Phoenix and Washington DC (USA) |
| CS30 | Dallas and Phoenix (USA) |
| CS31 | Kobe and Tokyo (Japan) |
| CS32, CS33 | Chicago and Washington DC (USA) |
| CS34, CS35, CS36, CS37, CS40, CS41, CS42, CS43, CS44, CS45 | Phoenix and Washington DC (USA) |
| CS47 | Chicago and Washington DC (USA) |
| CS50, CS51, CS52, CS53, CS54 | Dallas and Phoenix (USA) |
| CS57, CS58 | Kobe and Tokyo (Japan) |
| CS59, CS60, CS61, CS62, CS63 | Dallas and Phoenix (USA) |
| CS64, CS65, CS66, CS67 | Chicago and Washington DC (USA) |
| CS68, CS69, CS70, CS71 | Dallas and Phoenix (USA) |
| CS72, CS73, CS74, CS75, CS76 | Kobe and Tokyo (Japan) |
| CS77, CS78, CS79 | Chicago and Washington DC (USA) |
| CS80, CS81 | London North and London West (UK) |
| CS82, CS83, CS84, CS85 | Frankfurt (Germany) and Paris (France) |
| CS86, CS87 | London North and London West (UK) |
| CS88, CS89 | Frankfurt (Germany) and Paris (France) |
| CS90, CS91 | Dallas and Phoenix (USA) |
| CS92, CS93, CS94, CS95, CS96, CS97 | Chicago and Washington DC (USA) |
| CS98, CS99 | AWS Canada Central |
| CS100, CS101, CS102, CS105, CS106, CS107, CS108, CS109 | Frankfurt (Germany) and Paris (France) |
| CS110 | London North and London West (UK) |
| CS111, CS112, CS113, CS114 | Kobe and Tokyo (Japan) |
| CS115, CS116 | AWS Asia Pacific Sydney |
| CS117 | Kobe and Tokyo (Japan) |
| CS123, CS124, CS125 | Washington DC North and Washington DC South (USA) |
| CS126, CS127 | London North and London West (UK) |
| CS128, CS129 | Frankfurt (Germany) and Paris (France) |
| CS132, CS133 | AWS GovCloud (USA) |
| CS137 | AWS Asia Pacific Sydney |
| CS138, CS142, CS148 | AWS Canada Central |
| CS151, CS152 | AWS Asia Pacific Sydney |
Salesforce Data Center Locations Map
Sorry, currently we don’t have any map of Salesforce data center locations. We will update it here as soon as we get one.
Disclaimer: These information were last updated on September 2020. Though we have done our best to collect the right information, we don’t guarantee the accuracy of information provided here including Salesforce data center locations or map. Kindly contact Salesforce for detailed or accurate information on infrastructure.